FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Orders & Shipping
How long does shipping take?
Shipping times vary based on location and shipping method.
Holidays and sales events may be subject to longer shipping times. Standard shipping typically takes 3-5 business days.
Do you ship internationally?
At this time we do not ship internationally.
Can I track my order?
Absolutely! Once your order ships, you’ll receive a tracking number via email to keep an eye on your delivery. Mail subscriptions are excluded from tracking.
Returns & Exchanges
What is your return policy?
All products are non-refundable and are final sale.
What if my order arrives damaged?
We’re so sorry! If your order arrives damaged, please contact customer support, Support@thescrapparlour.com